Upon completion of a minimum of 4 director rotations the participant’s progress and leadership growth will be measured by the following desired outcomes. In addition, during the work experience there are conversations, meetings and evaluations that keep the participant informed of his or her progress. This criteria will help the Operator and the Director of Leadership Development if the participant is in a position to seek either Chick-fil-A or other professional opportunities.
- Professionalism consistent with Chick-fil-A and professional organizations in general
- Excellent problem solving skills
- Self-starter mentality with the ability to work independently and on multiple initiatives simultaneously
- Decision-making skills, ability to make appropriate decisions considering costs and benefits
- Autonomous with the ability to start and complete projects
- Interpersonal relationship skills
- Excels in Character, Chemistry and Competency consist with our brand
- Competency in business analysis
- Takes ownership of the business as an operator would
- Ability to identify, recruit and train up new talent
- Proficiency in Director of Operations tasks and responsibilities
- Optimistic, encouraging and results oriented
- Growth mindset, seeking out opportunities to raise the bar on performance, people and influence
- Able to organize and process large amounts of complex detailed information
- Ability to develop emerging leaders and followers knowing everyone has a role to play
- Never says, “It can’t be done.” Has a can-do attitude that says, “We just haven't found the solution YET.” Then gets busy finding it.
- Generated a personal portfolio of systems and processes he or she created and sustained, that represent his or her entrepreneurial leadership and initiative. That portfolio can go with them to their next opportunity with Chick-fil-A and or beyond.